Services > Subscriptions
XAware Subscription Offerings
XAware provides conveniently packaged services for Open Source and Enterprise edition customers. Whether you simply want support for XAware Open Source or are deploying to mission-critical production systems, we have a plan to meet your needs and your budget.
 |
Annual Subscriptions Per Server (Up to 4 CPUs) |
||
| Subscription Type | Open Source |
Enterprise Professional |
Enterprise Platinum |
| License Type | XAware Open Source |
XAware Enterprise |
|
| Licensing and Subscription Plan Basics | |||
| Recommended Environments |
Evaluation and Development; Production, Not Mission-Critical |
Development, Production
|
Production and Mission-Critical |
| Products Covered | Open Source Only |
Enterprise Edition Only |
|
| Commercial License | No |
Yes |
Yes |
| License Type | GPL v2 |
XAware (Commercial License) |
|
| License Fee | N/A |
Included in Subscription |
|
| Warranties | No |
Yes |
Yes |
| Run-time Management | No |
No |
Yes |
| Indemnification | No |
Yes |
Yes |
| Duration | Annual |
||
| Subscription-Based Technical Support Details | |||
| #Contacts | 1 |
2 |
3 |
| Self-Service | |||
| Download Software and Updates | Yes, Free Open Source Software Available on XAware.org |
Yes, Licensed Enterprise Edition Software Available on Subscriber Portal |
|
| Download Documentation | Yes |
Yes |
Yes |
| Assisted Service | |||
| Support Incidents | 15 |
Unlimited |
Unlimited |
| Phone Support | Yes |
Yes |
Yes |
| E-mail Support | Yes |
Yes |
Yes |
| Remote Troubleshooting | No |
No |
Yes |
| Initial Response Time Minimums |
Next Day |
Same Day |
4 Hours |
| Support Hours (DxH) | 5x9 |
5x9 |
24x7 |
| Rights to Copy and Distribute XAware Software | |||
| Included in Standard End-user License |
Yes, bound by GPL v2 |
No |
|
| OEM / ISV / SI | Yes, Contact XAware for Special Licensing Fees, Terms, and Conditions |
||
| Value-Added Subscription Services | |||
| Update Notification | No |
Yes |
Yes |
| Training / Consulting Discount | No |
Yes, 10% |
Yes, 15% |
| Application Review | No |
No |
Yes |
| Buy Now! | XAware Open Source |
XAware Enterprise |
XAware Enterprise |
*Community-based support is free and open to everyone at XAware.org.
Similar subscription options are available for ISV customers.
Contact us for program details and pricing >
Open Source Data Integration Software
View Whitepaper >