XAware Subscription Offerings
XAware provides conveniently packaged services for Open Source and Enterprise edition customers. Whether you simply want support for XAware Open Source or are deploying to mission-critical production systems, we have a plan to meet your needs and your budget.
| |
Annual Subscriptions Per Server (Up to 4 CPUs) |
| Subscription Type |
Professional |
Enterprise
Professional |
Enterprise
Platinum |
| Price |
$1,295 |
$7,495 |
Inquire Now |
| Licensing and Subscription Plan Basics |
Recommended
Environments |
Evaluation and Development; Production, Not Mission-Critical |
Development, Production |
Production and
Mission-Critical |
| Products Covered |
Open Source Only |
Enterprise Edition Only |
| Commercial License |
No |
Yes |
Yes |
| License Type |
GPL v2 |
XAware (Commercial License) |
| License Fee |
N/A |
Included in Subscription |
| Warranties |
No |
Yes |
Yes |
| Run-time Management |
No |
No |
Yes |
| Indemnification |
No |
Yes |
Yes |
| Duration |
Annual |
| Subscription-Based Technical Support Details |
| # Contacts |
1 |
2 |
3 |
| Self-Service |
Download Software and
Updates |
Yes, Free Open Source Software Available on XAware.org |
Yes, Licensed Enterprise Edition Software Available on Subscriber Portal |
| Download Documentation |
Yes |
Yes |
Yes |
| Assisted Service |
| Support Incidents |
10 |
Unlimited |
Unlimited |
| Phone Support |
Yes |
Yes |
Yes |
| E-mail Support |
Yes |
Yes |
Yes |
| Remote Troubleshooting |
No |
No |
Yes |
Initial Response
Time Minimums |
Same Day |
Same Day |
4 Hours |
| Support Hours (DxH) |
5x9 |
5x9 |
24x7 |
| Rights to Copy and Distribute XAware Software |
Included in Standard
End-user License |
Yes, bound by
GPL v2 |
No |
| OEM / ISV / SI |
Yes, Contact XAware for Special Licensing Fees, Terms, and Conditions |
| Value-Added Subscription Services |
| Update Notification |
No |
Yes |
Yes |
Training / Consulting
Discount |
No |
Yes, 10% |
Yes, 15% |
| Application Review |
No |
No |
Yes |
| Buy Now! |
XAware
Open Source |
XAware
Enterprise |
XAware
Enterprise |
*Community-based support is free and open to everyone at XAware.org
Similar subscription options are available for ISV customers.
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